The customer benefits from a multi-channel wallet solution across all channels with a tailor-made customer card, making it simple to access their balance from one channel to the other. PBS products and risk management services support the retail and online operation, propelling the business forward in a rapidly-changing industry.
Omni-Channel is a successful business model that employs a variety of channels to maximise a customer’s overall experience including research before a purchase. Channels include retail, online, mobile applications and any other method of transacting with a customer. It integrates user experience while encouraging and maximising player engagement. Through a singular back-end management across all channels it reduces administration overheads. A comprehensive support system for Omni-Channel activity data is funnelled through external systems providing player insight and allowing services and offers to be tailored for individuals or player segments.
PBS supplies terminals to major clients across the globe, resulting in over 28,000 SSBT products now currently live worldwide. Our success in some of the world‘s most lucrative betting markets such as Spain and the UK is testament to the trust operators place in Playtech BGT Sports‘ commitment to innovation and adaptability.
Private devices personalise the betting-playground of your customers with a user-driven layout that transforms stats and tables into an innovative betting toolkit and boosts impulsive betting with a consistent user experience.
The PBS platform is designed for scalability and performance and serves operators of all sizes. It represents the culmination of years of experience, having evolved through an environment of continuous innovation driven by our partners.